* Offer restricted to normal
use as defined here
.Data Jump, exclusively for BASE
: based on a mobile monthly plans comparison made on the 15/01/2020 at the following operators : Mobile Vikings, Orange, Proximus, Scarlet, Telenet, Voo.
The BASE rates include VAT and are subject to the general terms and conditions
and special conditions
of Telenet Group NV/SA. They are reserved for personal and private use only. After the first minute, you will be charged per second. Any inclusive minutes from BASE to BASE are only valid for use within Belgium. Any other inclusive minutes and text messages are applicable for use within Belgium (to Belgian numbers) and the EU zone (to numbers within the EU zone); any inclusive mobile data are applicable for use within Belgium and the EU zone. The international rates can be found here
. Calling and texting to special numbers
, as well as the use of third-party services
, is not included; this usage will always be charged on top of any credit and/or bundles. To find out the rates for calls to special numbers (070, 0900, 1207,...), please contact us via the customer zone
or call 1999 via BASE (free in Belgium) or +32 (0)486 19 1999 via any other network (subject to charge).
Mobile subscriptions for individuals are without fixed term contract. You may terminate your contract at any time.-5 €* a month for whole contract duration on a € 20, € 29 /month or € 39 /month plan
Offer reserved for new BASE customers
* The promotion is automatically applied to new customers during the confirmation of your order.
Offer valid for private customers from 26/09/2022 up to and including 30/10/2022. If a BASE mobile contract is activated, the customer will receive, after activation, a € 5 discount on the cost of the monthly mobile contract for life. With a mobile contract of € 20/month the actual monthly cost will be € 15, with a € 29 /month, the actual monthly cost will be € 24; and with a mobile contract of € 39 /month, the actual monthly cost will be € 34. If the base price of the subscription is increased, the promotional price will also increase by the same amount.
This offer applies exclusively to new BASE customers (who in the 3 months prior to signing up for the offer were not already a BASE customer with a contract). Customers using a BASE prepaid card who want to switch to a BASE mobile contract must not have had a BASE contract for the same mobile number in the 3 months prior to signing up.
This promotion cannot be combined with other promotions, except with the BASE+TADAAM discount.Offer reserved for existing BASE customers
Existing BASE customers are also entitled to this discount, but only if they have been a BASE customer for more than 3 months and if they can introduce a new BASE customer for a mobile contract of € 20/month, € 29 /month or € 39 /month. The discount applies to current € 20, € 29 and € 39 tariff plans. If the existing customer has a different tariff plan, they will be transferred to one of the above tariff plans. Providing these conditions are met, the existing BASE customer will receive a € 5 discount on the monthly subscription fee for life, where applicable following a transfer to a current and more competitive tariff plan. The discount and, where applicable, the transfer will be allocated and/or implemented automatically as soon as the new customer’s SIM card has been activated. This must be completed at the latest 30 days after purchase. If the new customer cancels their subscription, the existing customer won’t be automatically migrated back to the original plan. If the base price of the subscription is increased, the promotional price will also increase by the same amount.
The existing customer loses his €5 monthly discount if he cancels his subscription, migrates to a €15 or lower rate plan, or if the customer he introduced cancels his subscription. Action for existing customer cannot be combined with other offers and promotions, except with smartphone promo or the BASE+TADAAM discount.Promotion BASE 15
Temporary promotion on the BASE subscription of €15/month. Offer reserved for new BASE customers. Offer valid from 26/09/2022 up to and including 30/10/2022. On condition of activation of the BASE
15 subscription via the BASE website, the customer benefits from a 25% discount on the monthly subscription fee for the first 6 months after activation. Offer reserved for private individuals who do not yet have a BASE subscription; customers with a BASE top-up card who want to switch to a BASE subscription must not have had a BASE subscription for the same mobile number in the 3 months prior to subscription. This offer cannot be used in conjunction with other offers and promotions, except with the BASE+TADAAM discount.Promotion BASE + TADAAM
5 €/month advantage on the BASE invoice: offer valid for private individuals who are customers of both BASE and TADAAM. Valid for new and existing BASE customers who have a BASE 15 Classic, BASE 15, BASE 20, BASE 29 or BASE 39 subscription, and who are also new or existing Tadaam customers (standard or premium). Offer only valid for private use. The customer must have an active BASE mobile number and be an active Tadaam customer who makes 1 payment per month. A requirement for entitlement to the special offer is the registration of the BASE mobile number in your Tadaam customer zone. The offer may not be shared with persons outside the domestic circle. If the customer pauses Tadaam, the advantage will be suspended as long as the subscription is paused. 1 advantage applies per BASE mobile number. The advantage will be calculated pro-rata. The offer can be combined with other special offers and smartphone deals. BASE and Tadaam reserve the right to change or end the special offer.Special conditions of your BASE monthly plan
Data Jump: Non-used credit of your monthly plan will be carried over to the following month. The next month, you will first consume the unused credit of the previous month. Non-used credit may be carried over for one month only. In the event of a change in tariff plan or termination of the contract, the carried-over credit is not taken into account for pro rata invoicing/refund. The transferred credit expires upon assignment of the agreement by the customer. Unlimited calls to BASE: unlimited number of call minutes to BASE customers. Offer restricted to normal private use, as defined here
.Special condition for option Unlimited calling
Option only available for customers with a BASE monthly plan. The price of the selected option is automatically added to your invoice each month. By activating this option you enter an open-ended contract which you can cancel at no charge whenever you like. However, you can only activate the option once per invoicing period.
Unlimited calling is restricted to normal personal use, as defined here
.Special condition for option World Internet
The amount of the selected Internet World option will be automatically added to your invoice each month. The rates are only valid abroad with one of the partner networks
. After you used the MBs data included in your monthly bundle, the amount of data transferred exceeding this volume will be charged per KB at € 0.24/MB.